Overview
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Commissioned by the Secretary of State for Business in the UK this report looked at employee engagement and its benefits for organisations. In particular, whether engagement approaches could impact positively on competitiveness and performance? The answer was an unequivocal yes.   Download Here
The author speaking about the link between engagement and effective leadership communication. Chris shares some of the mistakes that are commonly made by leaders.  Watch the Video Here
A helpful video from the Khan Academy outlining these two psychological phenomenon as described in chapter 1.4. They are often not well known so find out a little more by watching this video.  Watch the Video Here
locate your up to date references for the introduction and chapter 1
1. https://www.aon.com/human-capital-consulting/thought-leadership/talent_mgmt/2014-trends-in-global-employee-engagement.jsp
2. https://dupress.com/periodical/trends/human-capital-trends-2015/
3. https://www.nytimes.com/2003/12/14/magazine/14POWER.html
4. https://www.nytimes.com/2010/04/27/world/27powerpoint.html
5. https://archive.wired.com/wired/archive/11.09/ppt2.html
6. Lead From The Heart: Transformational Leadership For The 21st Century. Mark C. Crowley ISBN-10: 145253540X ISBN-13: 978-1452535401
7. https://www.greatplacetowork.com/publications-and-events/publications/2185-become-best-places-to-work
8. Free Thinking: Purposeful Presentations by Martin Shovel
9. https://www.forbes.com/sites/nickmorgan/2011/02/02/243/
10. https://www.duarte.com/presentation-organization-different-structures/
11. https://www.speaklikeapro.co.uk/Structures.htm
12. https://en.wikipedia.org/wiki/Serial_position_effect
13. https://en.wikipedia.org/wiki/Hermann_Ebbinghaus
14. https://www.simplypsychology.org/primacy-recency.html
15. https://en.wikipedia.org/wiki/First_impression_(psychology)
16. Teach Yourself Presenting, Amanda Vickers and Steve Bavister – ISBN-10: 0340941758 ISBN-13: 978-0340941751
17. https://news.bbc.co.uk/1/hi/magazine/3993483.stm