overview
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A wealth of research from the Gallup Organisation validates that engaging your employees or your customers generates up to two-and-a-half times the financial gains than if you didn’t invest in engagement. If you optimise engagement levels in both customers and employees, you can more than double those gains again.
  Click HereMagicians are masters at showmanship and presentation. Check out this talk by Vinh Giang .
  Click HereIn the book, Chris goes into detail about the role Multiple Intelligence Theory can play in your session planning. Do you know your own stronger and weaker intelligences?
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If employees are an organisation’s most valuable assets, then there’s nothing more valuable than a highly engaged work force. That’s because research has proven that job satisfaction can lead to higher sales, increased productivity, lower health care and attrition costs, and can even increase share value. This article details its' importance.
  Click HereReally effective and simple poster of the 8 intelligences also showing a bonus 9th intelligence as a result of new research: "Existential"
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locate your up to date references for chapter 3
24. https://q12.gallup.com/
25. https://www.wilmarschaufeli.nl/downloads/test-manuals/
26. https://www.gallup.com/services/178514/state-american-workplace.aspx
27. https://www.gallup.com/services/178517/state-global-workplace.aspx
28. https://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx
29. https://www.economistinsights.com/leadership-talent-innovation/analysis/re-engaging-engagement
30. How to Win Friends and Influence People, Dale Carnegie – ISBN-10: 0091906814 ISBN-13: 978-0091906818
31. https://en.wikipedia.org/wiki/Neuro-linguistic_programming
32. https://en.wikipedia.org/wiki/Showmanship_(performing)
33. https://workplacepsychology.net/2010/06/11/leadership-southwest-airlines-malice-in-dallas/